https://www.plumblineoperations.com/home daily 1.0 2025-08-01 https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1629859098998-5WGNVHN2DVQXTX3I546Y/RobinNanneyStudio_armstrong_170908-159.jpg Home - Free up time to focus on the work you love Wish you had someone you could trust to streamline processes behind the scenes, while you’re absorbed in design work or growing your business? That’s only natural when your mission is to serve clients by creating amazing spaces. Many small to mid-sized design firm owners dream of finding someone who understands the industry and can take care of those details. Photo: Christopher Norman Projects, Design: Robin Nanney Studio, Armstrong Avenue https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1630191054876-G4L6WRZI1VKTLHY3L59M/EvelynPierceDesignStudio_12thStHouse_angle.jpg Home - Level up your operations Get paid faster, keep your clients satisfied, and your employees empowered to do their best work by implementing systems for success. This is not like business coaching or a seminar, where you just end up with more on your to-do list. You get tangible deliverables that you can use immediately. Everything is customized with your logo, fonts, colors, and brand voice. Photo: Laura Metzler Photography, Design: Evelyn Pierce Design Studio, Logan Circle Single-Family Residence for LotSquared Development https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1630283278143-QRNTSCIOBC5Z8DS3OT77/3877-AHR-3854-625.jpg Home - Grow your business without losing it Expanding your team takes time. Suddenly you may be worried about managing employees AND staying on top of projects, with the risk of losing clients - or your mind - as a result. Documented operational procedures make team growth easier. Employees who have a clear onboarding process are more likely to ramp up quickly and stay in a job longer than those who have ad hoc training. Photo: ©2017 Steve Hinds, Inc., Design: //3877, Courtyard Virginia Beach North https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1630256959991-S4FZ90XB32NJ3XNYHUPB/RobinNanneyStudio_EpochFilms2.jpg Home - Why Plumbline? A plumbline is a vertical reference line that ensures that a structure is “plumb,” or aligned. My mission is the same: to align the workflow of your firm, providing a solid foundation to build whatever you dream for your firm. I’m a licensed, NCIDQ-Certified interior designer and project manager experienced in multiple market sectors and firms sizes. Read more in my bio. You will work directly 1:1 with me personally and will not be passed on to a staff member! Photo: Christopher Norman Projects, Design: Robin Nanney Studio, Epoch Films Studio https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1629860918751-NQW7DZDLYWBS1UPT75A1/JenHarty_HxH_Georgetown%2BChic%2B%284%29.jpg Home - Process 1 - Schedule a free, confidential call to pinpoint your most pressing problems and we’ll outline an action plan (scope of work) to solve them. You receive a customized, written proposal with a timeline of deliverables. 2 - Our collaboration continues with a discovery process that illustrates how your business works today, noting opportunities for efficiency. We set benchmarks and goals. It’s similar to an existing conditions survey & programming phase. You receive a visual map of the current and proposed workflow for your company. 3 - We meet weekly, bi-weekly or monthly, or I work in-house embedded with your team, depending on the scope. Meetings are by video if you’re outside the New York metro or can be in-person if you’re local. You receive clearly defined deliverables at each meeting and incorporate them into your workflow, one meeting at a time. This gives you time to absorb and implement each new process. We measure the pace of improvement at regular intervals against the initial benchmarks and industry standards. Photo: Albert Hopper, Design: HxH Architects PLLC, Georgetown Chic https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1630350701565-HSTLQXPR9TV055BU2227/unsplash-image-LCJ9iOli-uE.jpg Home - Make it stand out Stock Photo https://www.plumblineoperations.com/services-5-1 daily 0.75 2023-11-09 https://www.plumblineoperations.com/about daily 0.75 2025-08-01 https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1630288582795-4191R23WX1BH2Z3IV65B/807852458_eileen_daly_-61.jpg About - Eileen Vitelli Owner & Director of Operations My focus is on internal firm operations: developing and documenting processes that ensure strong project management and a framework for teams to execute successful designs. I also support business development, financial management, cultivation of positive client relationships, human resources, and onboarding new staff. I am an interior designer by training, with 20+ years of design and project management experience. I have designed for theatre, hospitality/hotels, restaurants, retail, mixed-use, multi-family, and high-end residential market sectors in the U.S. and abroad. I have worked in firms of all sizes, from sole proprietorships to enormous international corporations, finding my niche working with small to mid-size businesses. Photo: Melissa Blackall Photography https://images.squarespace-cdn.com/content/v1/6112c462e8912177f71afc34/1630288204492-PU0V9ZR4BEAO9J82K9HW/3877-AHR-3834-049.jpg About Design: //3877, Courtyard Fort Worth Stockyards https://www.plumblineoperations.com/contact-1 daily 0.75 2021-08-30 https://www.plumblineoperations.com/services-5-1-1 daily 0.75 2021-08-29 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Services (Copy)